General Information

ARRIVAL apart from short breaks all properties have a Saturday change-over. Your cottage will be ready at 4.00pm; should you wish to arrive earlier or intend arriving after 8.00pm please advise.

ELECTRICITY is included in rental price.

LINEN & TOWELS are provided and included in the rental price. All beds have duvets. Linen and towels are changed weekly.

HOUSEHOLD ITEMS each cottage is equipped with all cleaning materials except washing powder.

CLEANING all cottages are thoroughly cleaned and checked prior to arrival and we ask you to leave the property as you found it. Should it not be left clean and tidy, we reserve the right to make a surcharge.

CLEANING SERVICE have a break from housework while on holiday, ask for details of this service - available during, or at the end of your stay, or both. PETS are not permitted. Only Grieves Cottage may have a maximum of two dogs.

NURSERY EQUIPMENT Stair-gates for The Cart House and the Barn are available - please request at time of booking.

TELEPHONE Each Old Steading cottage has its own direct dial extension linked through reception; an itemised bill for out-going calls is presented on departure. There is no telephone in Grieves Cottage.

ADSL is available free of charge via wireless technology except in Grieves Cottage.

BREAKAGES and damage must be reported immediately. Spills and stains, especially on fabric and carpets, should be treated at once to avoid lasting damage.

CANCELLATION INSURANCE is available for guests normally resident in UK. Other guests are advised to arrange their own insurance. Insurance cover is strongly recommended as we will not refund on cancellation or curtailment of the holiday.

DEPARTURE is requested by 10.00 am unless otherwise agreed. Please advise if you wish to leave before 8.00 am

Conditions of Hire

The period of hire will be from 4.00 PM on the day of arrival to 10.00 am on day of departure, unless otherwise agreed in writing.

The hired property shall be used solely for holiday purposes.

The hirer must undertake to vacate the holiday property at the stated termination of let.

The number of people occupying the property must not exceed the number specified in the details unless agreed with the owners in advance in writing.

The hirer shall leave the property in the same clean and tidy condition as they found it, otherwise a cleaning charge will be incurred.

The hirer shall be responsible for any damages or breakages to the property, furnishings, etc. All damage must be reported immediately and paid for prior to departure.

The rent includes VAT at the current rate and any additional services required will be liable for VAT where applicable,

The balance of rent will be paid six weeks before the start of hire.

Notice of cancellation must be sent by registered post or recorded delivery letter. In the event of cancellation every effort will be made to re-let the property, for which a re-let charge will be levied, but if this cannot be arranged the hirer may be liable to pay the balance. Cancellation insurance is advised to avoid this occurring. Details available on request.

The proprietor shall be allowed to enter the premises for all reasonable purposes.

DOGS are the only pets permitted, and only at Grieves Cottage by agreement with the proprietor in advance. Under no circumstances are they allowed on beds or chairs and they must not be left alone on the premises. They must be kept under strict control at all times and their bedding provided by the hirer.

The proprietor reserves the right to refuse entry, and to demand the immediate removal of any persons including friends or associates of the hirer not complying with the conditions of hire, or for conducting themselves in a manner detrimental to property, or to any third party or the property of any third party.

The proprietor reserves the right to alter prices and conditions as necessary.

The hirer must note that by completing a booking form they enter into a legal agreement and are bound to abide by the conditions of hire and any other reasonable instructions given by the proprietor.